Society PEOPLE BUSINESS

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Society
PEOPLE WIZARDRY ESS (People Business) is a business philosophy advocated by McDonald's Corp., Starbucks Corp. and others. It is based on the idea that our value is not the burgers and coffees themselves, but the people. It is based on the idea that we provide great value to our customers. It is based on the idea that we focus on educating our employees, making sure that the work environment is properly maintained, and that those who work there can work with pride and be positive. This book is based on the idea that we can provide great value to our customers. In this book, we retake the idea of "people are value" from the viewpoint of "managers → employees" to the viewpoint of "individuals who work". The author is Ivan Deitch, who has been the general manager of The Ritz Carlton for about 30 years. This book summarizes the rules based on the rich experience and knowledge that the author has had in contact with many people as a first class Hotelier. It is full of everything that leads to a successful career. It will be a bible for people who engage in all kinds of jobs that involve people.